{"id":16158,"date":"2020-12-19T09:25:20","date_gmt":"2020-12-19T09:25:20","guid":{"rendered":"https:\/\/informnapalm.org\/en\/?p=16158"},"modified":"2020-12-19T09:25:20","modified_gmt":"2020-12-19T09:25:20","slug":"softserve-works-in-crimea-and-the-russian-federation","status":"publish","type":"post","link":"https:\/\/informnapalm.org\/en\/softserve-works-in-crimea-and-the-russian-federation\/","title":{"rendered":"Large Ukrainian IT outsourcer SoftServe works in Crimea and the Russian Federation"},"content":{"rendered":"<p><strong>In September 2020, <\/strong><a href=\"https:\/\/en.wikipedia.org\/wiki\/SoftServe\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>SoftServe<\/strong><\/a><strong>\u00a0experienced a major data breach that compromised personal information of their customers and employees. In this OSINT investigation, InformNapalm volunteer intelligence community will cast some light on the murky side of the company&#8217;s activities that has been hushed up by its public representatives for the past six years. We will touch upon the company&#8217;s activities in the occupied Crimea, business in the Russian Federation, and cooperation with government authorities of the aggressor country.<\/strong><\/p>\n<hr \/>\n<h2>Background information about SoftServe<\/h2>\n<p>SoftServe was founded in 1993 by Taras Kytsmey and Yaroslav Lyubinets, two post-graduate students of Lviv Polytechnic. The company focuses on outsourcing software development for clients around the world. After seventeen years of operation, the company has significantly increased its employee base\u2014there are more than 7000 people registered in Ukrainian offices only. Among SoftServe\u2019s clients, there are Microsoft, Google, Cisco, Dell, and many other globally renowned corporations. SoftServe founders Kytsmey and Lyubinets are placed 41st ($188 million) and 51st ($153 million) in the latest TOP 100 richest Ukrainians ranking.<\/p>\n<p>In addition to this, 54-year-old Taras Kytsmey heads the IT Ukraine Association. He features in videos about the quarantine, helps raise money for the Holodomor Museum, and is generally quite active in the media. But for almost seven years of the war, he has kept a conspicuous silence about the war in the Donbas, the ATO, the annexation of Crimea. Apparently, this is due to a conflict of interest, as his company continues to work with Russia.<\/p>\n<h2>The Crimea issue<\/h2>\n<p>In April 2014, SoftServe announced that they were closing their office in Sevastopol. At that time, it employed 150 people. The office on the peninsula was headed by Igor Tsimbal. According to him, in 2013, being a part of SoftServe, the division earned about $5.5 million from exporting software services.<\/p>\n<p>Since he did not want to lose such profits, Tsimbal (probably together with Kytsmey) decided to continue software development in Crimea under the Alvion Europe brand registered in the Russian Federation on May 14, 2014 (OGRN\u00a0<a href=\"https:\/\/synapsenet.ru\/searchorganization\/organization\/1149204001968-ooo-alvion-evropa\" target=\"_blank\" rel=\"noopener noreferrer\">1149204001968<\/a>).\u00a0It is interesting that Tsimbal had registered a company with the same name in 2002 in Ukraine. In 2007, it was reorganized into Alvion Ukraine LLC that soon became part of SoftServe. After the Ukrainian outsourcer &#8220;left&#8221; Crimea, Alvion again reorganized into an independent company, which, in fact, became the legal successor of SoftServe in Crimea.<\/p>\n<p>At the same time, Tsimbal remains the head of two more companies in Ukraine: Alvis Realty Europe and Black Sea Holding. The founder of both companies is Vilnis Ezerins, a 60-year-old US citizen. In the case of Alvis Realty Europe, he manages the company together with Tsimbal. The same person <a href=\"https:\/\/www.softserveinc.com\/en-us\/about-us\/board-of-directors\" target=\"_blank\" rel=\"noopener noreferrer\">sits on the SoftServe board of directors<\/a>.<\/p>\n<p><a href=\"https:\/\/informnapalm.org\/ua\/wp-content\/uploads\/sites\/9\/2020\/12\/sreen1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-25161\" src=\"https:\/\/informnapalm.org\/ua\/wp-content\/uploads\/sites\/9\/2020\/12\/sreen1.jpg\" alt=\"\" width=\"1285\" height=\"1146\" \/><\/a><\/p>\n<p>And this is not the only thing that connects Softserve, Ezerins, and Tsimbal. There is also a company with the name Alvis Realty Europe that is registered in the Russian Federation. At its foundation, Tsimbal contributed 1% of its authorized capital. Another 99% was contributed by one Gennady Menshchikov. It is known that this man is 81 years old and, back in 2002\u00a0<a href=\"http:\/\/kremlin.ru\/acts\/bank\/18109\" target=\"_blank\" rel=\"noopener noreferrer\">he asked Vladimir Putin for the Russian citizenship<\/a>. Alvis Realty Europe is the owner of Dialog shopping center in Sevastopol. It was the place where in 2017\u00a0<a href=\"https:\/\/kad.arbitr.ru\/Document\/Pdf\/b784fc69-76a6-4d97-9320-ab6fe47fd796\/3614415a-d809-4816-a63a-e5ccc77aecca\/A84-441-2018_20180219_Opredelenie.pdf?isAddStamp=True\" target=\"_blank\" rel=\"noopener noreferrer\">the Tsimbal&#8217;s IT company Alvion Europe rented an office<\/a>. SoftServe had rented office space there as well.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-25162 size-full\" src=\"https:\/\/informnapalm.org\/ua\/wp-content\/uploads\/sites\/9\/2020\/12\/sreen2.jpg\" alt=\"\" width=\"886\" height=\"516\" \/><\/p>\n<p>In Sevastopol, there is also a clone of the above-mentioned Ukrainian company Black Sea Holding. However,\u00a0<a href=\"https:\/\/www.list-org.com\/company\/8072885\/show\/founders_history#founders\" target=\"_blank\" rel=\"noopener noreferrer\">its founder<\/a> is not Vilnis Ezerins but the above-mentioned Gennady Menshchikov.<\/p>\n<p>The most important fact here is that all these companies are connected. And not only via Tsimbal. Valeriya Ezerins, the wife of SoftServe board member Vilnis Ezerins, is Gennady Menshchikov\u2019s daughter. And such intricacies in the statutory documents of different companies and the fact that they have clones in the Russian Federation can indicate only one thing\u2014neither Vilnis Ezerins, nor SoftServe has severed ties with Crimea. Apparently, they did everything instead to not be de jure associated with the peninsula.<\/p>\n<p>And this is logical since the IT company under Tsimbal\u2019s leadership develops software for the Russian occupation administration in Crimea, builds an IT cluster in Crimea, and in 2017, Tsimbal was even called an IT advisor to the self-proclaimed head of Sevastopol Alexei Chaly. For all these \u201cmerits\u201d back in 2018, Tsimbal got into <a href=\"https:\/\/myrotvorets.center\/criminal\/cimbal-igor-valerievich\/\" target=\"_blank\" rel=\"noopener noreferrer\">Myrotvorets Center database<\/a>.<\/p>\n<h2>Activity in the Russian Federation<\/h2>\n<p>SoftServe is a large company with offices in a number of countries. <a href=\"http:\/\/softserveinc.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">The official website<\/a>\u00a0lists offices in Ukraine, the USA, Great Britain, Germany, Sweden, Singapore, Poland, and Bulgaria. But there is not a single mention of offices in the Russian Federation. And this is another fact that Kytsmey and other members of the board deliberately try not to talk about in public.<\/p>\n<p>In fact, in Russia, there is a subsidiary of the company SoftServe LLC that is successfully operating up till today. According to the <a href=\"https:\/\/sevem.pro\/company\/\u0441\u043e\u0444\u0442\u0441\u0435\u0440\u0432-1077759936770\" target=\"_blank\" rel=\"noopener noreferrer\">register data<\/a>, the company is headquartered in Moscow. The director is Vladimir Nistratov, there are 12 employees. The company\u2019s founder is SoftServe LLC, registered in Pustomyty, Lviv region.<\/p>\n<p><em><a href=\"https:\/\/informnapalm.org\/ua\/wp-content\/uploads\/sites\/9\/2020\/12\/sreen3-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-25164\" src=\"https:\/\/informnapalm.org\/ua\/wp-content\/uploads\/sites\/9\/2020\/12\/sreen3-1.jpg\" alt=\"\" width=\"1285\" height=\"1104\" \/><\/a><\/em><\/p>\n<p>Even on the official website of the Russian SoftServe, they do not hide the information about their connection with the Ukrainian parent company.<\/p>\n<p>And in the\u00a0<a href=\"https:\/\/www.softservebs.com\/contacts\/\" target=\"_blank\" rel=\"noopener noreferrer\">Contacts<\/a>\u00a0section, there are phone numbers in Ukraine and representative offices in Moscow, St. Petersburg, Novosibirsk, Yekaterinburg, and Samara.<\/p>\n<p>In the Russian capital, SoftServe rents the 7th floor of the Alekseevskaya Tower business center on Raketny Boulevard, 16. IT specialists moved in there six years ago. &#8220;<em>We are pleased to make a significant announcement<\/em>&#8220;, they wrote in the news section of their website about the change of location of the Moscow office on May 5, 2014 (<a href=\"https:\/\/archive.is\/wip\/zLWq1\" target=\"_blank\" rel=\"noopener noreferrer\">archive<\/a>).<\/p>\n<p>It is noteworthy that on this very day Ukraine\u00a0<a href=\"https:\/\/www.bbc.com\/ukrainian\/ukraine_in_russian\/2014\/05\/140505_ru_s_ukraine_crimea_borders\" target=\"_blank\" rel=\"noopener noreferrer\">closed the checkpoints in Crimea<\/a>, and there was the first serious battle near Sloviansk in the Donbas\u2014that was when the pro-Russian militants led by Igor Girkin first attacked a column of the Ukrainian military.<\/p>\n<h2>Earning millions and paying taxes in Russia<\/h2>\n<p>SoftServe&#8217;s operations in Russia are quite diverse and generate considerable income. Last year alone, the company earned 76.8 million rubles, and in 2018, the company\u2019s revenue amounted to 292 million rubles.<\/p>\n<p>The company\u00a0<a href=\"https:\/\/zachestnyibiznes.ru\/company\/ul\/1077759936770_7722622780_OOO-SOFTSERV\" target=\"_blank\" rel=\"noopener noreferrer\">regularly pays taxes<\/a> from this revenue to Russia. In 2019 alone, SoftServe replenished the Kremlin treasury by 3.5 million rubles. And that&#8217;s just income taxes. VAT amounted to another 7.5 million rubles.\u00a0It is possible the money was later used to finance terrorists in the Donbas.<\/p>\n<p>A subsidiary of Ukrainian SoftServe does not shy away from working with Russian government authorities. According to the extract of the Unified State Register of Legal Entities, the company has become a service provider for the &#8220;Main Scientific Innovation Center of the Federal Tax Service of the Russian Federation.\u201d The deal was worth 585,000 rubles. It is clear that the cooperation with the state authorities in the Russian Federation is hardly possible without a clearance from the FSB.<\/p>\n<h2>Breach of border crossing procedures in Crimea<\/h2>\n<p>We should like to pay special attention to the attitude of the company&#8217;s employees to the law of Ukraine and border crossing rules. We found some evidence of company representatives visiting Crimea bypassing Ukraine. For example, in June 2019, the regional manager of SoftServe, 37-years-old Ivan Belyaev from Yekaterinburg went by car to Crimea. On the way, his family spent the night in Anapa. The employee wrote about this on his Instagram page. But you can only get to the peninsula from Anapa through the Kerch Strait, and that is a violation of the state border crossing rules liable to a ban of entry into Ukraine. However, not for everyone\u2014a month after this trip, Ivan Belyaev visited the company&#8217;s office in Lviv for the Hawaiian-style staff party.<\/p>\n<p><a href=\"https:\/\/informnapalm.org\/ua\/wp-content\/uploads\/sites\/9\/2020\/12\/sreen4.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-25167 size-full\" src=\"https:\/\/informnapalm.org\/ua\/wp-content\/uploads\/sites\/9\/2020\/12\/sreen4.jpg\" alt=\"SoftServe\" width=\"930\" height=\"1003\" \/><\/a><\/p>\n<h2>Conclusion<\/h2>\n<p>Thus SoftServe, one of the largest IT developing companies in Ukraine continues to do business in Russia and the occupied Ukrainian Crimea through deliberate schemes. It takes orders from state authorities of the Russian Federation. It pays considerable taxes to the Russian Federation. At the same time, its employees brazenly violate Ukrainian border crossing procedures with the occupied Crimea, and for some reason this does not lead to any sanctions or entry bans to Ukraine. After illegally traveling to Crimea through the Kerch Bridge built by Russia in violation of the international law, company&#8217;s employees immediately attend the &#8220;Hawaiian party&#8221; in Lviv. Perhaps this publication will help the company management to reconsider their attitude to the realities of the long-term Russian occupation of Crimea and the Russian aggression against Ukraine in the Donbas. Russia&#8217;s aggression against Ukraine continues, the civilized world consistently imposes economic sanctions on the Russian Federation and deems doing business in the occupied Crimea inadmissible, whereas a large Ukrainian IT company based in Lviv and operating in the EU and the United States sets up schemes to circumnavigate sanctions and continue to do business with the occupier.<\/p>\n<h2>Read more from InformNapalm<\/h2>\n<ul>\n<li><a href=\"https:\/\/informnapalm.org\/en\/proofs-of-the-russian-aggression-informnapalm-releases-extensive-database-of-evidence\/\" target=\"_blank\" rel=\"noopener noreferrer\">Proofs of the Russian Aggression: InformNapalm releases extensive database of evidence<\/a><\/li>\n<li><a href=\"https:\/\/informnapalm.org\/en\/osce-pa-representatives-receive-publications-on-occupation-of-crimea-during-us-elections-monitoring-photo-report\/\" target=\"_blank\" rel=\"noopener noreferrer\">OSCE PA Representatives Receive Publications on Occupation of Crimea During US Elections Monitoring<\/a> (PHOTO REPORT)<\/li>\n<li><a href=\"https:\/\/informnapalm.org\/en\/andriy-derkach-us-presidential-election-2020\/\" target=\"_blank\" rel=\"noopener noreferrer\">Andriy Derkach and his tapes. About one special operation to interfere in the US presidential election<\/a><\/li>\n<li><a href=\"https:\/\/informnapalm.org\/en\/ukraine-imposes-sanctions-against-the-company-that-participated-in-seizure-of-ukrainian-sailors\/\" target=\"_blank\" rel=\"noopener noreferrer\">Ukraine Imposes Sanctions Against the Company that Participated In Seizure of Ukrainian Sailors<\/a><\/li>\n<\/ul>\n<hr \/>\n<h5><a href=\"https:\/\/informnapalm.org\/ua\/wp-content\/uploads\/sites\/9\/2020\/10\/%D1%81%D1%81.jpg\" data-fancybox=\"1\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-24479 alignleft ls-is-cached lazyloaded\" src=\"https:\/\/informnapalm.org\/ua\/wp-content\/uploads\/sites\/9\/2020\/10\/%D1%81%D1%81.jpg\" alt=\"\" width=\"87\" height=\"44\" data-src=\"https:\/\/informnapalm.org\/ua\/wp-content\/uploads\/sites\/9\/2020\/10\/\u0441\u0441.jpg\" \/><\/a><span class=\"fwn fcg\"><span class=\"fcg\">This publication was prepared by <a href=\"https:\/\/www.facebook.com\/mykhailo.makaruk\/\">Mykhaillo Makaruk<\/a> specially for InformNapalm international intelligence community web site. Distribution and reprint with reference to the source is welcome! (Creative Commons \u2014 Attribution 4.0 International \u2014 CC BY 4.0) InformNapalm social media pages:<a href=\"https:\/\/www.facebook.com\/informnapalm24\" target=\"_blank\" rel=\"noopener noreferrer\">Facebook <\/a>\/\u00a0<a href=\"https:\/\/twitter.com\/InformNapalm\" target=\"_blank\" rel=\"noopener noreferrer\">\u0422witter\u00a0<\/a>\/\u00a0<\/span><\/span><\/h5>\n<div class=\"page-content content\">\n<hr \/>\n<h5><a href=\"https:\/\/informnapalm.org\/ua\/about-us\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignleft ls-is-cached lazyloaded\" src=\"https:\/\/informnapalm.org\/ua\/wp-content\/uploads\/sites\/9\/2016\/01\/InformNapalm_logo_07.png\" width=\"102\" height=\"49\" data-src=\"https:\/\/informnapalm.org\/ua\/wp-content\/uploads\/sites\/9\/2016\/01\/InformNapalm_logo_07.png\" \/><\/strong>InformNapalm<\/a> does not receive any financial support from any country&#8217;s government or large donors. Our site is kept alive solely through the contributions of our volunteers and readers. You can also volunteer or support the development of the unique volunteer intelligence resource with your donations through <a href=\"https:\/\/www.patreon.com\/join\/informnapalm\/checkout\" target=\"_blank\" rel=\"noopener noreferrer\">Patreon<\/a>.<\/h5>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>In September 2020, SoftServe\u00a0experienced a major data breach that compromised personal information of their customers and employees&#8230;.<\/p>\n","protected":false},"author":2,"featured_media":16159,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[530,528],"tags":[8398],"class_list":["post-16158","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crimea","category-news","tag-softserve"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Large Ukrainian IT outsourcer SoftServe works in Crimea and the Russian Federation<\/title>\n<meta name=\"description\" content=\"In September 2020, SoftServe\u00a0experienced a major data breach that compromised personal information of their customers and employees. In this OSINT investigation, InformNapalm volunteer intelligence community will cast some light on the murky side of the company&#039;s activities that has been hushed up by its public representatives for the past six years. We will touch upon the company&#039;s activities in the occupied Crimea, business in the Russian Federation, and cooperation with government authorities of the aggressor country.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/informnapalm.org\/en\/softserve-works-in-crimea-and-the-russian-federation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Large Ukrainian IT outsourcer SoftServe works in Crimea and the Russian Federation\" \/>\n<meta property=\"og:description\" content=\"In September 2020, SoftServe\u00a0experienced a major data breach that compromised personal information of their customers and employees. In this OSINT investigation, InformNapalm volunteer intelligence community will cast some light on the murky side of the company&#039;s activities that has been hushed up by its public representatives for the past six years. We will touch upon the company&#039;s activities in the occupied Crimea, business in the Russian Federation, and cooperation with government authorities of the aggressor country.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/informnapalm.org\/en\/softserve-works-in-crimea-and-the-russian-federation\/\" \/>\n<meta property=\"og:site_name\" content=\"InformNapalm.org (English)\" \/>\n<meta property=\"article:published_time\" content=\"2020-12-19T09:25:20+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/informnapalm.org\/en\/wp-content\/uploads\/sites\/14\/2020\/12\/softserve.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"642\" \/>\n\t<meta property=\"og:image:height\" content=\"336\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Falcon Born\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Falcon Born\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"8 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/informnapalm.org\/en\/softserve-works-in-crimea-and-the-russian-federation\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/informnapalm.org\/en\/softserve-works-in-crimea-and-the-russian-federation\/\"},\"author\":{\"name\":\"Falcon Born\",\"@id\":\"https:\/\/informnapalm.org\/en\/#\/schema\/person\/0a9c5fc44a7fbf844f57e2c2fa5c4bef\"},\"headline\":\"Large Ukrainian IT outsourcer SoftServe works in Crimea and the Russian Federation\",\"datePublished\":\"2020-12-19T09:25:20+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/informnapalm.org\/en\/softserve-works-in-crimea-and-the-russian-federation\/\"},\"wordCount\":1615,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/informnapalm.org\/en\/softserve-works-in-crimea-and-the-russian-federation\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/informnapalm.org\/en\/wp-content\/uploads\/sites\/14\/2020\/12\/softserve.jpg\",\"keywords\":[\"SoftServe\"],\"articleSection\":[\"Crimea\",\"News\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/informnapalm.org\/en\/softserve-works-in-crimea-and-the-russian-federation\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/informnapalm.org\/en\/softserve-works-in-crimea-and-the-russian-federation\/\",\"url\":\"https:\/\/informnapalm.org\/en\/softserve-works-in-crimea-and-the-russian-federation\/\",\"name\":\"Large Ukrainian IT outsourcer SoftServe works in Crimea and the Russian Federation\",\"isPartOf\":{\"@id\":\"https:\/\/informnapalm.org\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/informnapalm.org\/en\/softserve-works-in-crimea-and-the-russian-federation\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/informnapalm.org\/en\/softserve-works-in-crimea-and-the-russian-federation\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/informnapalm.org\/en\/wp-content\/uploads\/sites\/14\/2020\/12\/softserve.jpg\",\"datePublished\":\"2020-12-19T09:25:20+00:00\",\"author\":{\"@id\":\"https:\/\/informnapalm.org\/en\/#\/schema\/person\/0a9c5fc44a7fbf844f57e2c2fa5c4bef\"},\"description\":\"In September 2020, SoftServe\u00a0experienced a major data breach that compromised personal information of their customers and employees. 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In this OSINT investigation, InformNapalm volunteer intelligence community will cast some light on the murky side of the company's activities that has been hushed up by its public representatives for the past six years. We will touch upon the company's activities in the occupied Crimea, business in the Russian Federation, and cooperation with government authorities of the aggressor country.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/informnapalm.org\/en\/softserve-works-in-crimea-and-the-russian-federation\/","og_locale":"en_US","og_type":"article","og_title":"Large Ukrainian IT outsourcer SoftServe works in Crimea and the Russian Federation","og_description":"In September 2020, SoftServe\u00a0experienced a major data breach that compromised personal information of their customers and employees. In this OSINT investigation, InformNapalm volunteer intelligence community will cast some light on the murky side of the company's activities that has been hushed up by its public representatives for the past six years. We will touch upon the company's activities in the occupied Crimea, business in the Russian Federation, and cooperation with government authorities of the aggressor country.","og_url":"https:\/\/informnapalm.org\/en\/softserve-works-in-crimea-and-the-russian-federation\/","og_site_name":"InformNapalm.org (English)","article_published_time":"2020-12-19T09:25:20+00:00","og_image":[{"width":642,"height":336,"url":"https:\/\/informnapalm.org\/en\/wp-content\/uploads\/sites\/14\/2020\/12\/softserve.jpg","type":"image\/jpeg"}],"author":"Falcon Born","twitter_misc":{"Written by":"Falcon Born","Est. reading time":"8 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/informnapalm.org\/en\/softserve-works-in-crimea-and-the-russian-federation\/#article","isPartOf":{"@id":"https:\/\/informnapalm.org\/en\/softserve-works-in-crimea-and-the-russian-federation\/"},"author":{"name":"Falcon Born","@id":"https:\/\/informnapalm.org\/en\/#\/schema\/person\/0a9c5fc44a7fbf844f57e2c2fa5c4bef"},"headline":"Large Ukrainian IT outsourcer SoftServe works in Crimea and the Russian Federation","datePublished":"2020-12-19T09:25:20+00:00","mainEntityOfPage":{"@id":"https:\/\/informnapalm.org\/en\/softserve-works-in-crimea-and-the-russian-federation\/"},"wordCount":1615,"commentCount":0,"image":{"@id":"https:\/\/informnapalm.org\/en\/softserve-works-in-crimea-and-the-russian-federation\/#primaryimage"},"thumbnailUrl":"https:\/\/informnapalm.org\/en\/wp-content\/uploads\/sites\/14\/2020\/12\/softserve.jpg","keywords":["SoftServe"],"articleSection":["Crimea","News"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/informnapalm.org\/en\/softserve-works-in-crimea-and-the-russian-federation\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/informnapalm.org\/en\/softserve-works-in-crimea-and-the-russian-federation\/","url":"https:\/\/informnapalm.org\/en\/softserve-works-in-crimea-and-the-russian-federation\/","name":"Large Ukrainian IT outsourcer SoftServe works in Crimea and the Russian Federation","isPartOf":{"@id":"https:\/\/informnapalm.org\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/informnapalm.org\/en\/softserve-works-in-crimea-and-the-russian-federation\/#primaryimage"},"image":{"@id":"https:\/\/informnapalm.org\/en\/softserve-works-in-crimea-and-the-russian-federation\/#primaryimage"},"thumbnailUrl":"https:\/\/informnapalm.org\/en\/wp-content\/uploads\/sites\/14\/2020\/12\/softserve.jpg","datePublished":"2020-12-19T09:25:20+00:00","author":{"@id":"https:\/\/informnapalm.org\/en\/#\/schema\/person\/0a9c5fc44a7fbf844f57e2c2fa5c4bef"},"description":"In September 2020, SoftServe\u00a0experienced a major data breach that compromised personal information of their customers and employees. In this OSINT investigation, InformNapalm volunteer intelligence community will cast some light on the murky side of the company's activities that has been hushed up by its public representatives for the past six years. We will touch upon the company's activities in the occupied Crimea, business in the Russian Federation, and cooperation with government authorities of the aggressor country.","breadcrumb":{"@id":"https:\/\/informnapalm.org\/en\/softserve-works-in-crimea-and-the-russian-federation\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/informnapalm.org\/en\/softserve-works-in-crimea-and-the-russian-federation\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/informnapalm.org\/en\/softserve-works-in-crimea-and-the-russian-federation\/#primaryimage","url":"https:\/\/informnapalm.org\/en\/wp-content\/uploads\/sites\/14\/2020\/12\/softserve.jpg","contentUrl":"https:\/\/informnapalm.org\/en\/wp-content\/uploads\/sites\/14\/2020\/12\/softserve.jpg","width":642,"height":336},{"@type":"BreadcrumbList","@id":"https:\/\/informnapalm.org\/en\/softserve-works-in-crimea-and-the-russian-federation\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/informnapalm.org\/en\/"},{"@type":"ListItem","position":2,"name":"Large Ukrainian IT outsourcer SoftServe works in Crimea and the Russian Federation"}]},{"@type":"WebSite","@id":"https:\/\/informnapalm.org\/en\/#website","url":"https:\/\/informnapalm.org\/en\/","name":"InformNapalm.org (English)","description":"Latest News from Ukraine","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/informnapalm.org\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/informnapalm.org\/en\/#\/schema\/person\/0a9c5fc44a7fbf844f57e2c2fa5c4bef","name":"Falcon Born","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/informnapalm.org\/en\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/2ab3370fab9c246db359190da7fc69ece9dd5c0538f0fa255b77632480af62e6?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/2ab3370fab9c246db359190da7fc69ece9dd5c0538f0fa255b77632480af62e6?s=96&d=mm&r=g","caption":"Falcon Born"},"sameAs":["https:\/\/informnapalm.org"],"url":"https:\/\/informnapalm.org\/en\/author\/roman\/"}]}},"post_src":"<strong>In September 2020, <\/strong><a href=\"https:\/\/en.wikipedia.org\/wiki\/SoftServe\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>SoftServe<\/strong><\/a><strong>\u00a0experienced a major data breach that compromised personal information of their customers and employees. In this OSINT investigation, InformNapalm volunteer intelligence community will cast some light on the murky side of the company's activities that has been hushed up by its public representatives for the past six years. We will touch upon the company's activities in the occupied Crimea, business in the Russian Federation, and cooperation with government authorities of the aggressor country.<\/strong>\r\n\r\n<hr \/>\r\n\r\n<h2>Background information about SoftServe<\/h2>\r\nSoftServe was founded in 1993 by Taras Kytsmey and Yaroslav Lyubinets, two post-graduate students of Lviv Polytechnic. The company focuses on outsourcing software development for clients around the world. After seventeen years of operation, the company has significantly increased its employee base\u2014there are more than 7000 people registered in Ukrainian offices only. Among SoftServe\u2019s clients, there are Microsoft, Google, Cisco, Dell, and many other globally renowned corporations. SoftServe founders Kytsmey and Lyubinets are placed 41st ($188 million) and 51st ($153 million) in the latest TOP 100 richest Ukrainians ranking.\r\n\r\nIn addition to this, 54-year-old Taras Kytsmey heads the IT Ukraine Association. He features in videos about the quarantine, helps raise money for the Holodomor Museum, and is generally quite active in the media. But for almost seven years of the war, he has kept a conspicuous silence about the war in the Donbas, the ATO, the annexation of Crimea. Apparently, this is due to a conflict of interest, as his company continues to work with Russia.\r\n<h2>The Crimea issue<\/h2>\r\nIn April 2014, SoftServe announced that they were closing their office in Sevastopol. At that time, it employed 150 people. The office on the peninsula was headed by Igor Tsimbal. According to him, in 2013, being a part of SoftServe, the division earned about $5.5 million from exporting software services.\r\n\r\nSince he did not want to lose such profits, Tsimbal (probably together with Kytsmey) decided to continue software development in Crimea under the Alvion Europe brand registered in the Russian Federation on May 14, 2014 (OGRN\u00a0<a href=\"https:\/\/synapsenet.ru\/searchorganization\/organization\/1149204001968-ooo-alvion-evropa\" target=\"_blank\" rel=\"noopener noreferrer\">1149204001968<\/a>).\u00a0It is interesting that Tsimbal had registered a company with the same name in 2002 in Ukraine. In 2007, it was reorganized into Alvion Ukraine LLC that soon became part of SoftServe. After the Ukrainian outsourcer \"left\" Crimea, Alvion again reorganized into an independent company, which, in fact, became the legal successor of SoftServe in Crimea.\r\n\r\nAt the same time, Tsimbal remains the head of two more companies in Ukraine: Alvis Realty Europe and Black Sea Holding. The founder of both companies is Vilnis Ezerins, a 60-year-old US citizen. In the case of Alvis Realty Europe, he manages the company together with Tsimbal. The same person <a href=\"https:\/\/www.softserveinc.com\/en-us\/about-us\/board-of-directors\" target=\"_blank\" rel=\"noopener noreferrer\">sits on the SoftServe board of directors<\/a>.\r\n\r\n<a href=\"https:\/\/informnapalm.org\/ua\/wp-content\/uploads\/sites\/9\/2020\/12\/sreen1.jpg\"><img class=\"aligncenter size-full wp-image-25161\" src=\"https:\/\/informnapalm.org\/ua\/wp-content\/uploads\/sites\/9\/2020\/12\/sreen1.jpg\" alt=\"\" width=\"1285\" height=\"1146\" \/><\/a>\r\n\r\nAnd this is not the only thing that connects Softserve, Ezerins, and Tsimbal. There is also a company with the name Alvis Realty Europe that is registered in the Russian Federation. At its foundation, Tsimbal contributed 1% of its authorized capital. Another 99% was contributed by one Gennady Menshchikov. It is known that this man is 81 years old and, back in 2002\u00a0<a href=\"http:\/\/kremlin.ru\/acts\/bank\/18109\" target=\"_blank\" rel=\"noopener noreferrer\">he asked Vladimir Putin for the Russian citizenship<\/a>. Alvis Realty Europe is the owner of Dialog shopping center in Sevastopol. It was the place where in 2017\u00a0<a href=\"https:\/\/kad.arbitr.ru\/Document\/Pdf\/b784fc69-76a6-4d97-9320-ab6fe47fd796\/3614415a-d809-4816-a63a-e5ccc77aecca\/A84-441-2018_20180219_Opredelenie.pdf?isAddStamp=True\" target=\"_blank\" rel=\"noopener noreferrer\">the Tsimbal's IT company Alvion Europe rented an office<\/a>. SoftServe had rented office space there as well.\r\n\r\n<img class=\"aligncenter wp-image-25162 size-full\" src=\"https:\/\/informnapalm.org\/ua\/wp-content\/uploads\/sites\/9\/2020\/12\/sreen2.jpg\" alt=\"\" width=\"886\" height=\"516\" \/>\r\n\r\nIn Sevastopol, there is also a clone of the above-mentioned Ukrainian company Black Sea Holding. However,\u00a0<a href=\"https:\/\/www.list-org.com\/company\/8072885\/show\/founders_history#founders\" target=\"_blank\" rel=\"noopener noreferrer\">its founder<\/a> is not Vilnis Ezerins but the above-mentioned Gennady Menshchikov.\r\n\r\nThe most important fact here is that all these companies are connected. And not only via Tsimbal. Valeriya Ezerins, the wife of SoftServe board member Vilnis Ezerins, is Gennady Menshchikov\u2019s daughter. And such intricacies in the statutory documents of different companies and the fact that they have clones in the Russian Federation can indicate only one thing\u2014neither Vilnis Ezerins, nor SoftServe has severed ties with Crimea. Apparently, they did everything instead to not be de jure associated with the peninsula.\r\n\r\nAnd this is logical since the IT company under Tsimbal\u2019s leadership develops software for the Russian occupation administration in Crimea, builds an IT cluster in Crimea, and in 2017, Tsimbal was even called an IT advisor to the self-proclaimed head of Sevastopol Alexei Chaly. For all these \u201cmerits\u201d back in 2018, Tsimbal got into <a href=\"https:\/\/myrotvorets.center\/criminal\/cimbal-igor-valerievich\/\" target=\"_blank\" rel=\"noopener noreferrer\">Myrotvorets Center database<\/a>.\r\n<h2>Activity in the Russian Federation<\/h2>\r\nSoftServe is a large company with offices in a number of countries. <a href=\"http:\/\/softserveinc.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">The official website<\/a>\u00a0lists offices in Ukraine, the USA, Great Britain, Germany, Sweden, Singapore, Poland, and Bulgaria. But there is not a single mention of offices in the Russian Federation. And this is another fact that Kytsmey and other members of the board deliberately try not to talk about in public.\r\n\r\nIn fact, in Russia, there is a subsidiary of the company SoftServe LLC that is successfully operating up till today. According to the <a href=\"https:\/\/sevem.pro\/company\/\u0441\u043e\u0444\u0442\u0441\u0435\u0440\u0432-1077759936770\" target=\"_blank\" rel=\"noopener noreferrer\">register data<\/a>, the company is headquartered in Moscow. The director is Vladimir Nistratov, there are 12 employees. The company\u2019s founder is SoftServe LLC, registered in Pustomyty, Lviv region.\r\n\r\n<em><a href=\"https:\/\/informnapalm.org\/ua\/wp-content\/uploads\/sites\/9\/2020\/12\/sreen3-1.jpg\"><img class=\"aligncenter size-full wp-image-25164\" src=\"https:\/\/informnapalm.org\/ua\/wp-content\/uploads\/sites\/9\/2020\/12\/sreen3-1.jpg\" alt=\"\" width=\"1285\" height=\"1104\" \/><\/a><\/em>\r\n\r\nEven on the official website of the Russian SoftServe, they do not hide the information about their connection with the Ukrainian parent company.\r\n\r\nAnd in the\u00a0<a href=\"https:\/\/www.softservebs.com\/contacts\/\" target=\"_blank\" rel=\"noopener noreferrer\">Contacts<\/a>\u00a0section, there are phone numbers in Ukraine and representative offices in Moscow, St. Petersburg, Novosibirsk, Yekaterinburg, and Samara.\r\n\r\nIn the Russian capital, SoftServe rents the 7th floor of the Alekseevskaya Tower business center on Raketny Boulevard, 16. IT specialists moved in there six years ago. \"<em>We are pleased to make a significant announcement<\/em>\", they wrote in the news section of their website about the change of location of the Moscow office on May 5, 2014 (<a href=\"https:\/\/archive.is\/wip\/zLWq1\" target=\"_blank\" rel=\"noopener noreferrer\">archive<\/a>).\r\n\r\nIt is noteworthy that on this very day Ukraine\u00a0<a href=\"https:\/\/www.bbc.com\/ukrainian\/ukraine_in_russian\/2014\/05\/140505_ru_s_ukraine_crimea_borders\" target=\"_blank\" rel=\"noopener noreferrer\">closed the checkpoints in Crimea<\/a>, and there was the first serious battle near Sloviansk in the Donbas\u2014that was when the pro-Russian militants led by Igor Girkin first attacked a column of the Ukrainian military.\r\n<h2>Earning millions and paying taxes in Russia<\/h2>\r\nSoftServe's operations in Russia are quite diverse and generate considerable income. Last year alone, the company earned 76.8 million rubles, and in 2018, the company\u2019s revenue amounted to 292 million rubles.\r\n\r\nThe company\u00a0<a href=\"https:\/\/zachestnyibiznes.ru\/company\/ul\/1077759936770_7722622780_OOO-SOFTSERV\" target=\"_blank\" rel=\"noopener noreferrer\">regularly pays taxes<\/a> from this revenue to Russia. In 2019 alone, SoftServe replenished the Kremlin treasury by 3.5 million rubles. And that's just income taxes. VAT amounted to another 7.5 million rubles.\u00a0It is possible the money was later used to finance terrorists in the Donbas.\r\n\r\nA subsidiary of Ukrainian SoftServe does not shy away from working with Russian government authorities. According to the extract of the Unified State Register of Legal Entities, the company has become a service provider for the \"Main Scientific Innovation Center of the Federal Tax Service of the Russian Federation.\u201d The deal was worth 585,000 rubles. It is clear that the cooperation with the state authorities in the Russian Federation is hardly possible without a clearance from the FSB.\r\n<h2>Breach of border crossing procedures in Crimea<\/h2>\r\nWe should like to pay special attention to the attitude of the company's employees to the law of Ukraine and border crossing rules. We found some evidence of company representatives visiting Crimea bypassing Ukraine. For example, in June 2019, the regional manager of SoftServe, 37-years-old Ivan Belyaev from Yekaterinburg went by car to Crimea. On the way, his family spent the night in Anapa. The employee wrote about this on his Instagram page. But you can only get to the peninsula from Anapa through the Kerch Strait, and that is a violation of the state border crossing rules liable to a ban of entry into Ukraine. However, not for everyone\u2014a month after this trip, Ivan Belyaev visited the company's office in Lviv for the Hawaiian-style staff party.\r\n\r\n<a href=\"https:\/\/informnapalm.org\/ua\/wp-content\/uploads\/sites\/9\/2020\/12\/sreen4.jpg\"><img class=\"aligncenter wp-image-25167 size-full\" src=\"https:\/\/informnapalm.org\/ua\/wp-content\/uploads\/sites\/9\/2020\/12\/sreen4.jpg\" alt=\"SoftServe\" width=\"930\" height=\"1003\" \/><\/a>\r\n<h2>Conclusion<\/h2>\r\nThus SoftServe, one of the largest IT developing companies in Ukraine continues to do business in Russia and the occupied Ukrainian Crimea through deliberate schemes. It takes orders from state authorities of the Russian Federation. It pays considerable taxes to the Russian Federation. At the same time, its employees brazenly violate Ukrainian border crossing procedures with the occupied Crimea, and for some reason this does not lead to any sanctions or entry bans to Ukraine. After illegally traveling to Crimea through the Kerch Bridge built by Russia in violation of the international law, company's employees immediately attend the \"Hawaiian party\" in Lviv. Perhaps this publication will help the company management to reconsider their attitude to the realities of the long-term Russian occupation of Crimea and the Russian aggression against Ukraine in the Donbas. Russia's aggression against Ukraine continues, the civilized world consistently imposes economic sanctions on the Russian Federation and deems doing business in the occupied Crimea inadmissible, whereas a large Ukrainian IT company based in Lviv and operating in the EU and the United States sets up schemes to circumnavigate sanctions and continue to do business with the occupier.\r\n<h2>Read more from InformNapalm<\/h2>\r\n<ul>\r\n \t<li><a href=\"https:\/\/informnapalm.org\/en\/proofs-of-the-russian-aggression-informnapalm-releases-extensive-database-of-evidence\/\" target=\"_blank\" rel=\"noopener noreferrer\">Proofs of the Russian Aggression: InformNapalm releases extensive database of evidence<\/a><\/li>\r\n \t<li><a href=\"https:\/\/informnapalm.org\/en\/osce-pa-representatives-receive-publications-on-occupation-of-crimea-during-us-elections-monitoring-photo-report\/\" target=\"_blank\" rel=\"noopener noreferrer\">OSCE PA Representatives Receive Publications on Occupation of Crimea During US Elections Monitoring<\/a> (PHOTO REPORT)<\/li>\r\n \t<li><a href=\"https:\/\/informnapalm.org\/en\/andriy-derkach-us-presidential-election-2020\/\" target=\"_blank\" rel=\"noopener noreferrer\">Andriy Derkach and his tapes. About one special operation to interfere in the US presidential election<\/a><\/li>\r\n \t<li><a href=\"https:\/\/informnapalm.org\/en\/ukraine-imposes-sanctions-against-the-company-that-participated-in-seizure-of-ukrainian-sailors\/\" target=\"_blank\" rel=\"noopener noreferrer\">Ukraine Imposes Sanctions Against the Company that Participated In Seizure of Ukrainian Sailors<\/a><\/li>\r\n<\/ul>\r\n\r\n<hr \/>\r\n\r\n<h5><a href=\"https:\/\/informnapalm.org\/ua\/wp-content\/uploads\/sites\/9\/2020\/10\/%D1%81%D1%81.jpg\" data-fancybox=\"1\"><img class=\"wp-image-24479 alignleft ls-is-cached lazyloaded\" src=\"https:\/\/informnapalm.org\/ua\/wp-content\/uploads\/sites\/9\/2020\/10\/%D1%81%D1%81.jpg\" alt=\"\" width=\"87\" height=\"44\" data-src=\"https:\/\/informnapalm.org\/ua\/wp-content\/uploads\/sites\/9\/2020\/10\/\u0441\u0441.jpg\" \/><\/a><span class=\"fwn fcg\"><span class=\"fcg\">This publication was prepared by <a href=\"https:\/\/www.facebook.com\/mykhailo.makaruk\/\">Mykhaillo Makaruk<\/a> specially for InformNapalm international intelligence community web site. Distribution and reprint with reference to the source is welcome! (Creative Commons \u2014 Attribution 4.0 International \u2014 CC BY 4.0) InformNapalm social media pages:<a href=\"https:\/\/www.facebook.com\/informnapalm24\" target=\"_blank\" rel=\"noopener noreferrer\">Facebook <\/a>\/\u00a0<a href=\"https:\/\/twitter.com\/InformNapalm\" target=\"_blank\" rel=\"noopener noreferrer\">\u0422witter\u00a0<\/a>\/\u00a0<\/span><\/span><\/h5>\r\n<div class=\"page-content content\">\r\n\r\n<hr \/>\r\n\r\n<h5><a href=\"https:\/\/informnapalm.org\/ua\/about-us\/\" target=\"_blank\" rel=\"noopener noreferrer\"><strong><img class=\"alignleft ls-is-cached lazyloaded\" src=\"https:\/\/informnapalm.org\/ua\/wp-content\/uploads\/sites\/9\/2016\/01\/InformNapalm_logo_07.png\" width=\"102\" height=\"49\" data-src=\"https:\/\/informnapalm.org\/ua\/wp-content\/uploads\/sites\/9\/2016\/01\/InformNapalm_logo_07.png\" \/><\/strong>InformNapalm<\/a> does not receive any financial support from any country's government or large donors. 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